Politique de confidentialité

Privacy Policy — Nomero

Last updated: August 13, 2025

At Nomero, we take the protection of your personal data very seriously.
This policy explains what information we collect, how we use it, and your rights in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian law.

1. Data Controller

Your personal data is processed by:
Nomero
📧contact@nomero.store
Status: Sole proprietor (Belgium)
No VAT number at this time.

2. Data We Collect

When browsing our website and/or making a purchase, we may collect:

  • Identification details: first name, last name

  • Contact details: postal address, email address, phone number (if provided)

  • Order details: purchased products, requested customization, order amount

  • Payment information: processed only by our secure payment providers (we do not store your banking details)

  • Technical data: IP address, browser type, pages visited, time spent on the site

3. How We Use Your Data

We use your personal data to:

  • Process and ship your orders

  • Provide tracking information for deliveries

  • Communicate with you (order confirmation, support, important updates)

  • Improve our website and customer experience

  • Comply with legal and tax obligations

4. Data Sharing

Your personal data is never sold.
It may only be shared with:

  • Our logistics provider (DHL) for delivery purposes

  • Our secure payment providers (Shopify Payments, PayPal, etc.)

  • Competent authorities if required by law

5. Data Retention

  • Order-related data is retained for 10 years (legal and tax requirement)

  • Marketing-related data (email campaigns, newsletters) is retained until you request deletion

  • Cookies are stored for a maximum period of 13 months

6. Data Security

We implement technical and organizational measures to protect your personal information against loss, unauthorized access, disclosure, or destruction.

7. Your Rights

Under the GDPR, you have the right to:

  • Access: know what data we hold about you

  • Rectify: correct any inaccurate or incomplete data

  • Erase: request the deletion of your personal data

  • Restrict: limit the processing of your data

  • Object: oppose the use of your data for certain purposes

  • Portability: receive your data in a structured, machine-readable format

To exercise your rights, contact us at: contact@nomero.store

8. Cookies

Our website uses cookies to enhance your browsing experience:

  • Functional cookies: required for the site to function properly

  • Analytical cookies: to understand how visitors use the site

  • Marketing cookies: to display personalized offers and advertisements

You can manage or disable cookies through your browser settings.

9. Changes to This Policy

We may update this policy at any time. The latest update date will always be displayed at the top of this page.

10. Contact

For any questions regarding this policy or your personal data:
📧 contact@nomero.store